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Dynamics 365 Customer Insights Pricing

Dynamics 365 Customer Insights Pricing

The new Customer Insights license includes rights to two separate applications: Dynamics 365 Customer Insights – Journeys (formerly Dynamics 365 Marketing): Create and execute personalized customer journeys across multiple channels, including emails, SMS, push notifications, and more. Dynamics 365 Customer Insights – Data (formerly Dynamics 365 Customer Insights): Unify and enrich customer data with the customer data platform (CDP) to gain deep insights into customer behavior, preferences, and interactions.

Dynamics 365 Customer Insights Commercial Pricing

Customers can buy Dynamics 365 Customer Insights license which will provide them with both Dynamics 365 Customer Insights Journeys and Dynamics 365 Customer Insights Data. But if customers want, they can buy separate licenses for Journeys and Data.

Dynamics 365 Customer Insights Nonprofit Pricing