Microsoft Dynamics 365 is a cloud solution that provides enterprises with a single system for end-to-end business management. Dynamics 365 combines ERP and CRM features into apps that integrate sales, customer service, marketing, field service, project service automation, financials, operations, and customer analytics. Each SaaS application can be deployed quickly and independently based on organizational requirements, and it can be expanded as those requirements change.
Dynamics 365 is a software platform that aims to empower people, engage customers, improve operations, and alter business models. Dynamics 365 creates a unified experience across all apps with a Common Data Model by leveraging the power of Microsoft’s most successful technologies, from familiar Office 365 productivity tools and advanced analytics in Power BI to built-in artificial intelligence with Cortana Intelligence and Power Apps and Power Automate. This enables businesses to connect business processes across numerous technologies flexibly and expand their operations.