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Dynamics 365 Business Central Implementation

Business Central

All-in-one Business Solution for Growing Businesses

Microsoft Dynamics 365 Business Central is an end-to-end Enterprise Resource Planning (ERP) software. Business Central is deployed in the cloud or on-premise or with hybrid approach. If your business outgrows your basic accounting software or your disconnected legacy system blocks your business growth, then Business Central is right solution for you. This AI-enabled, state-of-the-art solution empowers your people to deliver more value to their customers-regardless of where they are working from.

Business Central Logo

Comprehensive Business Management Solution for Small and Medium Businesses

Get an end-to-end view of your business with an integrated ERP system that connects your financials, sales, service, supply chain, and operations. Despite its ease of use and low cost of ownership, Business Central is functionally deep and rich owning to Microsoft’s decades of expertise in business applications development. It is tailored specifically to the needs of small and medium businesses. 


Key Functionalities of Business Central


Setting up Payment Methods
Setting up Posting Groups
Setting up the Chart of Accounts

Fixed Assets

Sales and Receivables
Purchases and Payables

Capacity Planning
Budgets and Estimates
Job and Process Costing
Resource Management

Inventory and Purchasing Control
Returns and Cancellations
Procurement and Vendor Management

Setting up regions
Overall Management

Production Planning
Manufacturing Capacity

Contact Management
Service Tracking

Setting up Email
Setting up Your Business Inbox in Outlook
Enabling PowerBI Integration
Setting up Printers

Microsoft Dynamics 365 Business Central Features

General Ledger

Capture your real financial data, track all transactions, and generate financial statements such as balance sheet, income statements, cash flow statements, etc. You can generate scores of reports to get insights.

Accounts Receivable

Manage your debtors profitably in Dynamics 365 Business Central. Track your receivables, collects them, reconcile bank accounts on payments, manage customer refunds, and run comprehensive reports.

Accounts Payable

With Dynamics 365 Business Central, you can process all payments (vendors, employees) centrally. You can track your accounts payable, mark outgoing payments,  manage checks, and generate reports.

Accruals and Deferrals

For accrual-basis companies, managing accruals efficiently is crucial to the business’s profitability and growth. In Dynamics 365 Business Central, calculate, plan, and apply accruals and deferrals automatically.

Inventory Costing

In Business Central, you can set up inventory periods, costing methods, and rounding methods, appreciation/depreciation of values. You can adjust item costs, perform period-end control and reporting tasks.

Budget Management

Business Central offers several options to manage your budget. Managing multiple budget is possible. Create a budget, assign items to it, and evaluate it against either financial reporting or actual amounts.

Cash flow Forecasting

Determining liquidity inflow and outflow is very significant to ensure financial solvency of a company. You can forecast sales and expenses by analyzing account schedules and managing cash balances.

Fixed Assets

With D365 Business Central, you can manage all your assets with depreciation/amortization adjustments, insurance, maintenance costs, etc. You can generate insightful reports and statistics.


Integrate your banks, make payments, and reconcile bank accounts, and make automatic payments, all seamlessly in Business Central. You can manage your bank accounts as separate ledger.


Dynamics 365 Business Central has extensive functionalities around foreign trade. It supports multi-currency. You can set up currency in Item level for all customers/vendors or use separate currency for individual invoice.

Cost Accounting

Business Central includes cost accounting. You can determine, plan and control the costs and incomes. You can create cost center to distribute expenses and revenues among departments, and other segments.


If you have more than one company, you can summarize your finances in Business Central. You can create consolidated financial statements to get over all financial position of your business.

At each touchpoint, add value

Rank sales leads by revenue potential. Follow upsell, cross-sell, and renewal possibilities throughout the sales cycle.

Boost sales output

Improve the quote-to-cash cycle. Easily handle service requests and payments from within Outlook.

Maximize profits

Understand your service tasks, workloads, and employee competencies to better allocate resources and speed up case response.


Keep track of your contacts and their contact information.


Create campaigns based on contact segmentation.

Chance management

Organize your sales operations into stages and utilize this information to manage your sales possibilities.

Integration of Microsoft Dynamics 365

Simple procedures to synchronize data such as sales orders, item availability, units of measure, and currencies.

Optimize stock levels

Use built-in intelligence to predict replenishment. With dynamic inventory levels, you only buy what you need.

Prevent missed sales and shortages

Calculate stock levels, lead times, and reorder points automatically. When things are out of stock, suggest alternatives.

Maximize profits

Get advice on when to pay vendors to avoid late fees. Stop needless or fraudulent purchases with processes.

Item transfers

Track inventory as it moves between sites and account for the value of inventory in transit.

Assembly Control

Business Central includes features for assembling items that connect with current features like as sales, planning, reservations, and warehousing to enable enterprises that supply products to clients by integrating components in simple procedures without manufacturing functionality.


Warehouse functionality in Business Central can be customized to fit a company’s procedures and order volume. In basic warehousing, activities are performed order-by-order, whereas in advanced warehousing, they are combined for numerous orders.

Order management

Take control of your purchase order.

Order tracking

Manage sales orders and sales order processes.


Manage stock in multiple locations such as a factory, warehouse, showroom, retail store, or service car.


Create, manage, and track customer projects using time sheets, work costing, and reporting. Create, amend, and control budgets for project success.

Plan precisely

Plan capacity and sales to manage resources. Track customer invoices against order and quote costs.

Analyze project results

Model and analyze data across dimensions to improve financial forecasts. Customize reports with Microsoft Excel.


Register and sell resources or track specific resources.


Monitor resource utilisation and obtain a full picture of your capacity for each resource, including availability and expected prices.


Keep track of work use and customer billing data. Manage both fixed-price and cost-plus jobs.

Inter stat reporting

Automatically retrieve data for reporting Inter stat to statistics authorities. Local customs authorities can tell you if your firm must file such a report.

From forecasting to execution

Automatically produce production plans and purchase orders based on sales estimates.

Be efficient in warehousing

Get a 360-degree view of stock for faster orders. Set up bins based on warehouse layout and storage unit dimensions to log every item transaction.

Achieve optimal output

Calculate and optimize manufacturing capacity to fulfill customer demand.

Service calls

Register your service requests, due services, service orders, and repair requests.

Service item control

Keep track of all service items, including contracts, component management, BOM references, and warranties.

Contract management

Record service levels, response times, discount levels, and contract history, including used service items, parts, and labor hours.


Assign personnel to work orders and track their progress.


Set availability, skills, and stock levels for service staff and field technicians.

Service price control

Set up and track your service rates.


Register and sell resources or track specific resources.


Monitor resource utilization and obtain a full picture of your capacity for each resource, including availability and expected prices.


Keep track on any production company database of work use and customer billing data. Manage both fixed-price and cost-plus jobs.


Allows enterprises to ship raw materials, unfinished goods, or semi-finished goods to be processed.



Dynamics 365 Business Central is a web-based application with a better user interface than Dynamics Nav.

Easy to use

Dynamics 365-Business Central can be accessible from anywhere because of per subscription model and Microsoft cloud hosting.

Greater security

Securing your financial data using Microsoft cloud hosting and 2-factor authentication on all platforms.


Dynamics 365 Business Central can adapt to new problems and develop with your business.

Detailed insight

Dynamics 365 Business Central provides easy-to-use real-time reporting tools. Plus, Power BI connection improves reporting.

Improve supply chain

Dynamics 365 Business Central’s powerful features and reporting help you uncover process and cost improvements.


Dynamics 365 Business Central uses automation to make the platform easier to use across all modules.

Microsoft Connect

Microsoft’s Dynamics 365 Business Central integrates with other Microsoft products like Dynamics, Outlook, and Teams.

Better customer service

Take control of customer service with capabilities that provide full order visibility.


Configure Business Central as a basic system or as a full-featured ERP.

Business Central Implementation process

Functional Requirement

We prepare FRD based on deep understanding of day-to-day company procedures. This document examines current procedures and anticipates the new system.

Gap-Fit Manual

Based on FRD, we determine which requirements are standard and which require customization. So, we prepare Gap-Fit manual with customization and setting instructions.

User Training

SABS’s professionals train end customers on how to use the system after customizations and changes. We make sure users are familiar with the new system.

User Acceptance Testing

End users approve the system after studying and utilizing it. This indicates that the system has been designed and is working as expected during FRD and Gap-fit documentation preparation.


On this day, an organization’s regular personnel begin using Microsoft Business Central. All customizations and requirements are based on the FRD and Gap-fit. All corporate data and procedures are moved to the new system.

Other Dynamics 365 Business Central Services

Nobody knows Dynamics 365 Business Central as we do

Smart App Business Solutions, a Microsoft Gold Partner, is one of the most in-demand Microsoft Dynamics 365 solution providers for companies looking to digitize their business processes.

Expertise spanning many years

The Smart App Business Solutions team has delivered services with efficiency and in record time because of our in-depth knowledge of the products that business needs and years of experience.

Experts in the Field

Smart App Business Solutions has a team with a lot of hands-on expertise, which allows us to spot problems and requirements early on.

Project Completion

Our staff has completed many successful projects efficiently and successfully, and we continue to add new feathers to our cap.

24*7 Customer Service

We offer client ongoing support for all our upgrade, audit, and advice implementation services.

Services & Products

We provide a comprehensive Microsoft Business Central set to help firms accelerate growth and digitalize, improving organizational agility.

100% Customer satisfaction

Our satisfied customers and success stories speak for our team’s hard work, dedication to the cause, and quality of project delivery.


Want to Learn More About Business Central Pricing?

Microsoft Dynamics 365 Business Central is an end-to-end Enterprise Resource Planning (ERP) software. Business Central is deployed in the cloud or on-premise or with hybrid approach. 

Business Central have many modules such as Finance Management, Sales & Marketing, Purchase , Warehouse, Manufacturing, Human Resources, Job , Resource Planning , Service and Administration.

Yes, Microsoft Dynamics 365 Business Central Training is available online. Users can access many free resources  from Microsoft.

Dynamics 365 Business Central implementation normally involve 3 costs. One-time setup or implementation cost, license (monthly) cost, and post implementation support cost. Cost varies depending on the complexity of business requirement.