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Dynamics 365 Customer Service Implementation

We offer a complete functional D365 Customer Service implementation consulting service. We get your d365 Customer Service environment setup and make core functionalities running within a short period of time. You can get our consultants onsite or remotely.  

Deliverables for core functionalities implementation in 3 to 4 weeks.

  • Initial requirements review and scope finalization.
  • Bundling licenses with best possible option.
  • Configure D365 Customer Service Enterprise System Settings.
  • Establishing security best practices.
  • Importing Customers from existing system.
  • Email and Outlook integration.
  • Setup Case Management System.
  • Testing, training, and adoption.

Other Services

  • Integrating D365 Customer Service with Dynamics 365 Sales.
  • Integrating D365 Customer Service with public facing website.
  • Integrating D365 Customer Service with other Microsoft 365 Suites.